GET THE BEST OF SERVICENOW
WITH PEACE OF MIND
- Since 2012 1st ServiceNow instance for our own Managed Services
- 60+ ServiceNow Experts ITIL & ServiceNow certified
- Design Thinking approach to ensure user-adoption and client satisfaction
- 100% client retention
Optimize your IT system performance, service delivery and operations through our ITIL-certified processes and documentation for greater workforce velocity.
ITOM plays a crucial and strategic role in business success by detecting problems before they start. By drilling down and targeting their root-cause, risks and recovery time are significantly reduced through this powerful platform.
Empower your IT business management with greater visibility and alignment across all your projects, resources and business goals through real-time status updates and ultra-efficient resource allocation.
Improve customer satisfaction while minimizing costs through our proactive end-to-end solutions, from customized self-service options to efficient automation of your customer’s most common requests.
MEETING YOU WHERE YOU ARE
New to ServiceNow or already a client, FX Innovation helps you achieve the best of the platform within a minimum amount of time and a maximum ROI through our services and proven methods.
Amongst others, we partner with world-class Cloud solution providers such as AWS, Azure, Google and ServiceNow and the Caisse de dépôt et placement du Québec (CDPQ) which has invested in FX innovation’s exponential growth.
- Roadmap to meet your business goals
- Network of partners to involve the best in the business
- Deep understanding of how the ServiceNow platform works and can be used
- Human-centric approach
- Optimized processes and documentation based on industry best practices
- Safeguard against over-customization
- Accelerators for quicker implementation
- Agile approach: incremental delivery of business value
- Robust quality assurance and automated testing
- Tailored multidisciplinary team of +60 ServiceNow experts
- Quick response time – 24/7/365 availability for all major incidents
- Guardian of Process Integrity
- Upgrades & continuity
- Continuous platform optimization supporting the ServiceNow lifecycle
- FX Client Community for best practice sharing