System Administator

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IT Operations & Support
Worldwide - Remote
System Administrator: Remote & Abroad Opportunity
Join our FX OpsCenter as a System Operator to provide technical support (cloud or infrastructure) to our clients. We are looking for a passionate who is excited about infrastructure and DevOps. We want to work with people who have lots to offer but are just as excited about learning as part of a collaborative, caring and effective team.
In this role, you will:
  • Support PaaS, SaaS, IaaS, CaaS, and FaaS Cloud environments;
  • Provide technical support to users for Cloud components such as AWS, Azure, Google and ServiceNow;
  • Provide support for telephony systems, multifunction devices or other operating systems (Device, SCCM, MDM, Intune, etc.);
  • Follow response and escalation procedures with accuracy and speed;
  • Manage client requests in a ticketing system to ensure SLAs are met;
  • Participate and conduct operational reviews with various clients;
  • Participate in internal projects to improve the quality of the Service Center.
Desired experience:
  • SysOps or DevOps experience (infrastructure and development).
  • 1-2 years of experience with PowerShell.
  • Understanding of principles related to cloud security.
  • Experience working in a dynamic, client-focused environment.
  • Advanced knowledge of Office 365; Active Directory (AD, DNS, DHCP); Desktop tools (SCCM, MDM, Intune, etc.); Networking (LAN, WAN, Wifi).
  • Cloud infrastructure (Azure, AWS or Google).
  • Assets: Jenkins; Git; Docker; Terraform; ServiceNow ticketing.
  • Education: BAC/DEC/AEC/DEP in computer science or equivalent experience.
More about us
FX supports companies in their digital transformation journey by analyzing their business needs and delivering the technological foundations on which they must be built to perform in the digital era. We are the largest Canadian player to have certifications and formal partnerships with Microsoft Azure, AWS, Google Cloud and ServiceNow. Four market-leading cloud platforms that are strategic in the digital transformation of companies. We aspire to create value for the Canadian economy and position ourselves as an employer of choice for IT talent.
Our value proposition:
  1. Quality of work life (QWL): We place our people at the heart of our culture by leading with purpose and humanity. Everyone here works together towards common goals, from the management team to the delivery team.
  2. Flexibility and trust: Our teams are remote-first which means that you don’t have to go back to the office if you don’t want to. Also, we have a program that gives you the opportunity to combine work and time abroad.
  3. Training and career paths: Continuous development initiatives are available to all. Your opportunities for growth are equal to your ambitions.
  4. The strength of its technology partner ecosystem: FX is the largest Canadian player to have formal certifications and partnerships with Microsoft Azure, AWS, Google Cloud and ServiceNow.
And of course, all the things you'd expect, such as competitive salaries, a full range of benefits such as a group insurance plan tailored to your needs, a financial package for your health, wellness and RRSP account, a telemedicine service and more.
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Alexis Quesnel Gascon
Recruteur Informatique